Our Ethics
- Apollo’s members refrain from back-selling to each other’s customers both at country of origin and country of destination.
- Apollo’s members commit to contribute to the goals of the network as outlined in the concept details.
- Apollo’s members commit to support as much as possible the running programs offered by the network i.e. insurance programs, breakbulk incentive programs …
- Apollo’s members commit to honour the rules and regulations set by both the network and FIATA in respect of the usage of the “Atlas Line” house bills of lading.
- Apollo’s members commit to honour the rules and regulations set by the USA Federal Maritime Commission (FMC) and from any other national or international shipping, forwarding or maritime association.
- Apollo’s members commit to reply to all sales leads within 72 hrs, freight inquiries within 48hrs, if possible even within 24hrs.
- Apollo’s members commit to pay their membership fees and any other dues linked to Apollo’s programs or conferences not later than 30 days after invoice date.
- Apollo’s members commit to attend Apollo’s annual Conference.
- Apollo’s members commit to work closely together in a friendly family atmosphere respecting each other’s culture, religion and political situation.
- Apollo’s members commit to reply to emails from the Apollo HQ.