This month in Apollo in the Spotlight, we speak with Reuben Tetteh from Shotto Logistics Limited in Ghana. With over 15 years in logistics, Reuben shares his journey, the challenges of handling complex shipments and his focus on sustainability.
How did you get started in the logistics industry and what has your journey been like so far?
I started in the logistics industry over 15 years ago after an internship with a warehouse company right after school. Since then, I’ve never looked back. It hasn’t been a smooth ride, but I’ve enjoyed every moment and learned a lot. I will always love being in the logistics industry.
What was the most unusual/challenging shipment you recently handled?
One of the most challenging shipments I handled was the road transportation of equipment from Ghana to landlocked Burkina Faso. Due to unrest in the region, we faced major challenges along the route, but I was able to overcome them all and ensure safe delivery.
If there is one thing that you could change to the logistics industry, what would it be and why?
As the world shifts toward sustainability, I would love to see the logistics industry adopt more environmentally friendly solutions. Reducing carbon emissions is essential, and these changes would help create a more sustainable future for the industry.
What is the most important lesson working in logistics has taught you?
The most important lesson I’ve learned in logistics is the need to provide quality, timely services while staying flexible to meet the industry’s constantly changing demands. It’s also crucial to plan for potential challenges, like equipment breakdowns, and to proactively find solutions to prevent delays. This combination of adaptability and problem-solving has been key to my success in this sector.
What do you like most about the industry and your job in particular?
What I love most about the logistics industry is that there’s always something new every day. It keeps me on my toes and open to learning, so I can stay up to date with the latest trends. It’s very satisfying to see how our efforts impact the efficiency of the supply chain and lead to customer satisfaction.
How do you set yourself apart from your competitors?
My main focus is building strong professional relationships with both partners and clients. I believe that excellent customer service and communication are what set one business apart from another. By understanding the specific needs of my partners and clients, I can offer tailored solutions that others might overlook.
What do you like the most about being a member of Apollo network?
Being part of Apollo network allows me to connect with other professionals who share same or similar goals and difficulties. The exchange of ideas and collaborations within the network have been incredibly helpful for both my personal and professional growth.
How do you relax in your free time?
In my free time, I enjoy spending quality time with my family. I also like to keep an eye out for new business opportunities, which helps me stay motivated and inspired.
Thank you, Reuben!
