American Airlines Cargo has unveiled major advancements to its ExpediteTC°℠ product, a robust cold-chain solution tailored to meet the surging global demand for the safe and reliable transport of temperature-sensitive pharmaceuticals, biologics, and life sciences shipments.
This month, the company expanded its ExpediteTC°℠ control tower capabilities, now offering 24/7 live tracking and monitoring for shipments in active temperature-controlled units. This enhancement ensures continuous oversight of sensitive cargo throughout its journey. In cases of flight disruptions or irregular operations, the control tower intervenes proactively to uphold delivery commitments, ensuring shipments arrive on time and in optimal condition.
Additionally, American Airlines Cargo has introduced online booking for ExpediteTC°℠ passive shipments—cooled by dry ice or gel packs—via aacargo.com as of July 1, 2025. This digital innovation enhances the customer experience by offering a seamless self-service option. To further support these advancements, team members are undergoing enhanced ExpediteTC°℠ training to deliver top-tier service and expertise.
“Our customers trust us with shipments that change lives,” said Greg Schwendinger, President of American Airlines Cargo. “ExpediteTC°℠ reflects our commitment to delivering these vital products with precision and care. We’ve invested in infrastructure, technology, and partnerships to ensure the highest standards of cold-chain logistics.”
The airline’s flagship life sciences-handling facility at Philadelphia International Airport (PHL) exemplifies this commitment. Purpose-built and CEIV-certified, the 25,000-square-foot facility offers specialized temperature-controlled environments, including Controlled Room Temperature (+15°C to +25°C), refrigerated (+2°C to +8°C), and deep-frozen (-10°C to -20°C) spaces. It also features an Active Container Management (ACM) area with charging stations for over 30 RKNs, advanced monitoring technology with 0.25°C accuracy, and full backup power generation for uninterrupted operations.
Beyond PHL, American Airlines Cargo extends its temperature-controlled capabilities to other CEIV-certified hubs, including Miami (MIA), San Juan (SJU), Dallas Fort Worth (DFW), and New York (JFK). With 30 CEIV- or GDP-certified stations across its network, the airline ensures safe and reliable life sciences transportation globally.
“Our goal is to be the most trusted airline in life sciences transportation,” said Eric Mathieu, Head of American Airlines Cargo Customer Experience. “ExpediteTC°℠ is built on collaboration, innovation, and a relentless focus on quality. We’re proud to offer solutions that meet the highest industry standards and exceed customer expectations.”
Whether it’s vaccines, gene therapies, or critical biologics, American Airlines Cargo guarantees timely and temperature-controlled delivery. With a global network spanning over 150 cities in 46 countries, supported by CEIV- and GDP-certified facilities and a dedicated team, the airline continues to set the standard in life sciences logistics.
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